In a recent e-WEEK column entitled “Who Needs a CIO” (See reference  below.), Eric Lundquist discusses the roles of Chief Information Officers (CIOs) and cites a Chris Anderson blog (See reference  below.) with a similar title.
Permit me to suggest that people tend to misunderstand and underestimate the potential value CIOs can bring to or catalyze for organizations. For example, while serving in a CIO-led organization, I led a program that catalyzed $100 million in recurring annual cost savings throughout a $6 billion enterprise. Champions throughout the company identified work-improvement opportunities. The small group I led develop principles for the program, provided technology, and helped foster the innovation, teamwork, and sharing that characterized this grassroots program.
Permit me also to suggest 6 types of organizational needs (Outcomes through Infrastructure) and, for each, 4 ways that a CIO or CIO-led community can contribute. See “Evaluating the CIO.” (See reference  below.) I believe that, with a roadmap such as suggested in that article, CIOs and their enterprise colleagues can generate more and better results for their enterprise, its customers, its suppliers, and themselves.
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