Churchill Club announces ‘information overload’ program

I received an e-mail announcing a Churchill Club program titled Silicon Valley Fights Back Against the (Information) Monster it Created.  A sentence from an announcement for the program states “The Valley and its denizens are trying to combat a problem of their own making: information overload.”   I am reminded of the following events, in which my thinking of “information overload” helped trigger developing the theme of “information proficiency.”

In late 1989, the United States General Services Administration (GSA) was doing strategic planning.  The Information Resources Management Service (IRMS, a 2,000-person GSA group which I led) needed a mission statement.  The following are three candidate themes, each with an image the theme might convey (to the community of perhaps 4,000,000 federal employees that IRMS served) and with an assessment of corresponding value (based on the Direct Outcomes “Achieve Progress” tool).

  • Information Proficiency – Using information to make and implement decisions. (Implementation and Insight)
  • Information-rich Environment – Useful information. (Information and Transactions)
  • Quality Products and Services – Computers and telephones. (Transactions and Infrastructure)

 Previously, IRMS had developed an information-rich environment candidate theme, which I found momentarily compelling and then, thinking of information overload, not satisfactory.  (My tenure as the GSA commissioner leading IRMS began in October 1989, during this strategic planning.)  I devised and IRMS adopted the following.

  • Mission statement:
    • To help clients achieve information proficiency.  Information proficiency is the effective use of information to achieve a person’s job or an organization’s mission.
  • Operational themes:
    • Proficiency with information to make decisions and thereby set goals.
    • Proficiency through information to communicate and implement decisions and thereby achieve results specified by goals.

Later, I used the information proficiency theme as the title for the book Information Proficiency: Your Key to the Information Age.

Click for information about Thomas J. Buckholtz.


One Response to “Churchill Club announces ‘information overload’ program”

  1. daveshields Says:

    While “information overload” is indeed a problem, a much greater problem brought to us by the folks in the Valley is the enormous amount of electricity required to power the servers of Google, Amazon, Yahoo, and so forth.

    The largest, most important computer centers used to be located in universities and national laboratories like Los Alamos (LANL) and Lawrence Livermore (LLNL). Now they are found near hydroelectric dams and other sources of vast amounts of power.

    This suggests the notion of “ecocode,” meaning that we must start measuring the quality of software, including the software written in the Valley, not just by instruction cycles or bytes of memory, but by the impact on the environment when the code is executed.

    For example, Google says that each search costs about 0.2g of CO2, so that any improvement in the quality of their code directly lessen mankind’s impact on the environment.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: