Recently, I received a printed copy of “Succeeding through service innovation – A service perspective for education, research, business and government.”
People interested in the vital topic of ‘service science’ might want to review this report, including its various recommendations (See, for example, the Executive summary and Part 5.) and its recognition of various challenges (See, for example, Appendices V and VIII.) A fundamental premise of service science – people’s working together to create value for themselves and other entities – seems vital for essentially all individual, societal, business, educational, and other human endeavors.
Guangjie Ren (of the University of Cambridge) provided me the printed copy of the report.
Click for information about Thomas J. Buckholtz.